TAWI UK Service and Customer Support
TAWI UK Service keeps your lifting equipment safe, efficient and reliable. Our experienced TAWI UK service team and TAWI Service Technicians provide customer support and maintenance throughout the full equipment lifecycle, including preventive maintenance, repairs, TAWI spare parts, operator training, troubleshooting and technical guidance.
Whether you need routine service, urgent support and maintenance, or advice on the right TAWI spare parts, our TAWI UK team can help.
How can the TAWI UK service team help?
TAWI UK Service provides support and maintenance services for lifting equipment across England, Wales and Scotland. Our TAWI support and maintenance services help you operate safely, reduce downtime, and extend your equipment’s service life.
Choose the support option that best matches your needs. You can contact TAWI UK service to request TAWI spare parts, arrange operator training, or get technical guidance.
Maintenance
Regular support and maintenance keep your TAWI lifting equipment safe, efficient, and reliable. We recommend a full maintenance inspection every 12 months. The exact interval may vary by equipment type, application, usage level, and operating environment.
A TAWI Service Technician can inspect your unit, check performance, adjust, and recommend TAWI spare parts when needed. Using genuine TAWI spare parts and approved service procedures helps protect equipment performance, safety and warranty coverage. Preventive maintenance can reduce unexpected downtime and support a longer equipment service life. With TAWI support and maintenance services, you can keep your lifting equipment operating safely and reliably over time.
Troubleshooting
If you have a problem with your TAWI lifting equipment, first check the checklist and troubleshooting guide in your product manual, placed at the end of the manual.
If you no longer have the manual, contact our TAWI UK service team and we can help you order a replacement. If you have followed the troubleshooting steps and still need help, TAWI UK Service can provide support and maintenance guidance.
Operator Training
TAWI offers operator training to help both new and experienced users operate TAWI lifting equipment safely, correctly and efficiently. Training can cover key controls, daily checks, basic troubleshooting, routine care, safe lifting techniques and best-practice operation.
Operator training helps improve workplace safety. It can reduce downtime. It supports consistent equipment performance. It also builds team confidence when using TAWI lifting solutions.
Our TAWI UK service team can tailor training sessions to your equipment, application and team requirements.
Spare Parts
The right TAWI spare parts help you maintain your TAWI equipment and avoid unnecessary interruptions. TAWI designs genuine TAWI spare parts to match your equipment specifications and to support performance, service life and warranty protection.
If you are not sure which TAWI spare parts you need, check your product manual. You can also contact the TAWI UK service team. Share your product model and serial number. We can help identify the correct parts and recommend key wear parts to keep in stock.
Keeping key wear parts in stock can reduce unplanned downtime. It also makes routine support and maintenance faster and easier.
Contact TAWI UK Customer Support
For urgent matters contacts us:
Email: la.uk.customersupport@piab.com
Tel: +44 1604 591120